According to the Chartered Institute of Personnel and Development, bullying and harassment costs employers £2bn in lost revenue and 80m lost working days annually. However an understanding of conflict can help individuals to resolve disagreements before they escalate. Read more: CIEH Level 2 Award In Conflict Resolution And Personal Safety
Training providers have identified a growing need to make learning more relevant to specific business environments to increase effectiveness. New qualifications are required to address new National Occupational Standards reflecting sector specific needs. Equivalent to the 'foundation' level.
The Chartered Institute of Environmental Health (CIEH) is a registered charity and the professional voice for environmental health. It sets standards, accredits courses and qualifications for the education of members and other environmental health practitioners.

Employers are responsible for providing safe and healthy workplace conditions and the right systems and methods for safe activities. But employees also have a vital part to play in the equation. They need the right knowledge and the right attitude, which demands proper training in the
It is intended that by 2010 all existing trainers and teachers working in the publicly-funded sector will have to hold a recognised teaching qualification – either a Certificate or Degree in Education or one of the new qualifications.
This Level 1 qualification is aimed at those who carry out manual handling at work, introducing candidates to the risks of manual handling and the controls available. Appropriate for all employees who handle materials, boxes, mail and packages including both industrial, mechanical and office workers.
This is an essential qualification for anyone wishing to become a CIEH registered trainer. It extends basic training techniques by encouraging a dynamic and flexible approach to training delivery, taking into account some of the recent advances in accelerated learning and Neurolinguistic Programming (NLP). Delivering new skills and techniques over a
Stress is increasingly a factor in the loss of working days and reduction in employee effectiveness. The CIEH has recognised the importance of understanding stress and the guidance required to manage employees effectively to minimise risk. This qualification seeks to advise and guide those interested in protecting themselves and their workforce from the damaging effects of stress.