Client Testimonials

We are a flourishing and reputable company, with an ethos of quality, flexibility and client satisfaction. Our client comments tell us we are getting it right...

"London East Connexions Partnership Training delivers to Young People's Workforce across the London Region and beyond. We provide a range of open training courses, of which Know How Training have featured over the last 4 years. Our course participants come from a wide range of services, backgrounds and professions. We have had consistently high feedback from attendees of courses provided through Know How Training. The company is highly reliable in terms of delivery and we would definitely recommend their services to other organisations considering using them for training."

Tony Cisse
Training Manager

"Barnsley Early Childhood Services has just renewed the annual contract with Know How Training for a third year. They have proved to be reliable, helpful, flexible, proactive and excellent overall value.  Client feedback has been consistently very positive, and I have personally received calls from clients highlighting their positive learning experiences."

Amy Sefton
Childcare Workforce Development Officer
Barnsley Early Childhood Services

"Know How Training have provided Turnaround with a package of health and safety and first aid training for our staff team. Turnaround is a residential children's home where I work as the training co-ordinator. I have found this company to be an excellent partner in providing training, the responds promptly to my communications is flexible and have assisted me with identifying our training needs.

I have needed a great deal of advice and guidance over the last three years, Know How Training has always been available to consult with. I have no reservations recommending Know How Training as providers they are professional, organised and conscientious. The feedback from our staff has always been very positive."

Julia Derbyshire
Training Coordinator

"Many thanks for the training sessions, the feedback I got from the attendees was very positive and you have been a pleasure to do business with."

The British Land Company PLC

"We have used Know How Training for 12 hour paediatric and whole school one day first aid training.

Your trainers were engaging, approachable and informative and tailored their input to the needs of our school. Their knowledge was up to date and they gave staff confidence about first aid related issues."

Walkeringham Primary School

"Thank you for supplying me with consistently highly satisfied candidates here at RAF Waddington. The professionalism, quality and value Know How Training provides is evident throughout. Your courses are always well populated and received, which I feel is testimony to levels of enthusiasm and interaction with our students. You also came as a 'highly recommended' external training provider by my predecessor, with which I totally agree."

Michelle Savage
Personal Learning Advisor
RAF Waddington

"The first aid training was relevant, informative and our staff found it to be a really enjoyable and interesting day. I would gladly recommend your company."

Greenfield Primary School

"It was nice, relaxed and found it good training."

Bush Babies Children's Nurseries

"The first aid courses have been well received, so it would be good to offer other ones. Could you let me have details of the other courses you offer?"

Voluntary Action Barnsley

"I enjoyed the session this morning and gained a great deal of knowledge from it. It was good to receive the booklet in advance and this did follow the run of the session. I'm a trainer myself and thought you were really clear, concise and inclusive in your style."

I Beverley
Assistive Technology Co-ordinator

"I felt this has been the best safeguarding training I have had to date. As a newly qualified social worker I wish I had had training of this quality whilst doing my social work degree."

K Hakansson
Social Worker

"We have been using Know How Training to provide our paediatric first aid courses since 2014. Martin is always helpful in meeting our requirements, and his trainers are knowledgeable and friendly. I happily recommend their services."

Roxanna Lowe
Area Manager
St George's Nursery Schools

"Martin and his team have provided over 200 of our colleagues with first aid at work and AED training. We first contacted Know How Training in January 2016 and it has been a positive and convenient partnership ever since."

Filipa Batista
First Line Manager & HSE Training Co-ordinator
Dixons Carphone (KnowHow)

"In 2015 SAPA Extrusions (now Hydro) began a health and safety and employee welfare improvement drive. Part of this drive involved Know How Training providing IOSH Managing and Working Safely courses for over 400 of our staff across our Birtley, Tibshelf, Cheltenham and Redditch sites. The drive created very positive overall results - in particular, we have seen a significant reduction in the occurrence of accidents and incidents.

Know How Training have been proactive, enthusiastic and easy to work with. Over the two year period, their trainers have made a point of getting to know our company and our health and safety issues. During the courses, our staff have been encouraged to stay focussed on hazards, consider their actions, think 'what if', and report issues. This is all done in a light hearted "but seriously" way by the trainers, who also facilitate discussion on candidates' concerns (and potential solutions) and use personal injects and anecdotes to enhance points made - giving candidates 'food for thought' regarding their own and others' safety. Feedback both from course candidates and our site EHSOs has been consistently good, with the training being considered worthwhile.

At the end of each course, the trainer meets with the site's EHSO to discuss points and concerns raised by candidates. This has proved to be a productive bonus to the training, and is outside of the course content. Working with Know How Training has been a very positive experience and a beneficial investment. I highly recommend them to any company looking to focus and enhance their employees' thoughts and understanding regarding health and safety."

Mark Jackson
EHS Manager
SAPA Profiles (Hydro) UK Limited

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