Care With Dignity

Staff Development Courses

This course is aimed at all staff working in health & social care. It involves a half day session that explores how dignity starts at the very top of the organisation with the manager and owner taking responsibility for ensuring their staff provide a dignified service. It will describe how care staff provide and the way they provide it, are the standard by which service users will measure whether they have been treated with dignity and respect.

This course will include presentations, handouts, group work and exercises. The style of delivery is flexible with scope for adjusting activities to suit individual needs.

Subjects Covered

○ Definitions of Dignity
○ Poor Practice
○ Discrimination
○ Best Practice
○ Caring for People from Specific User Groups

Training Outcomes

○ Be aware of how customers feel when they are not treated with dignity and respect
○ Know what constitutes best practice when providing services with dignity and respect
○ Ensure we employ these practices
○ Understand the reasons why unacceptable staff attitudes must be replaced, where they exist

Course Supports

○ Skills for Care Common Induction Standards
○ QCF - Health and Social Care Adults level 2 and level 3 diploma
○ Dignity in Care
○ Domiciliary Care National Minimum Standards
○ CQC (CSCI) Performance Assessment Framework (2008)
○ SCIE Dignity in Care Practice Guidance

Training Course Information

Course Duration: Half day course

Course Popular With

This training course is popular with the local authority, adult health and social care, care homes and workers in the voluntary and community sectors.